This Privacy Policy explains how we collect, use, store, protect, and disclose personal information submitted by users when accessing and shopping on our official website. This policy applies to all visitors, registered users, and customers who use our website services, including browsing product pages, placing orders, submitting inquiries, and completing transactions. We are committed to protecting user personal privacy and data security, and we strictly abide by global data protection principles to ensure all user information is processed legally, safely, and transparently.
1. Information We Collect
We only collect necessary and user-authorized information to support normal website operation, order processing, logistics delivery, and customer service. The information we collect mainly includes personal identification and transaction information voluntarily submitted by users, as well as automatic browsing data generated during website access.
When you place an order or use our customer service, we may collect your full name, contact email, delivery address, postal code, and order transaction information to complete order confirmation, shipment arrangement, after-sales processing, and service reply. When you browse our website, we may automatically collect non-identifiable browsing data including device type, browser type, access time, page viewing records, and website interaction data to optimize page display and product service experience.
2. How We Use Your Information
All collected user information is only used for internal service operation and will not be used for unauthorized commercial purposes. We use your personal information to process and verify your orders, arrange global logistics delivery, complete return and refund procedures, and provide accurate after-sales support and technical assistance. Your contact information will be used to reply to your consultation messages, notify order status updates, and respond to service requests submitted through the Contact Us page.
In addition, we may use anonymous browsing data to analyze website operation trends, optimize product display categories, improve page usability, and upgrade overall user shopping experience. All data analysis results are processed in an aggregated and anonymous form and cannot be used to identify any individual user.
3. Information Storage and Security Protection
We adopt industry-standard data encryption technology and secure server storage systems to protect your personal and transaction information from unauthorized access, disclosure, tampering, loss, or illegal theft. User data is stored on secure servers with strict access authority management, and only authorized internal staff can access relevant information for service processing purposes.
We will retain your personal information only for the period necessary to fulfill the service purposes, including order completion, after-sales guarantee, and service record retention. Once the data is no longer required, we will securely delete or anonymize the information in accordance with data security specifications.
4. Information Sharing and Disclosure
We do not sell, trade, rent, or transfer your personal private information to any third-party commercial institutions without your explicit consent. We only share necessary user information with authorized service providers who assist in website operation and order fulfillment, including logistics and delivery service providers, payment channel institutions, and website technical maintenance partners. All cooperative third parties have signed strict data confidentiality agreements and are only allowed to use user data to complete designated service work.
We may disclose user information only when required by official regulations or mandatory legal procedures, or to protect the legitimate rights and interests of our website, users, and public safety.
5. Cookies and Tracking Technology
Our website uses standard Cookies and similar tracking technologies to record user browsing preferences, retain session information, and optimize website access fluency. Cookies help us remember user browsing habits, improve page loading speed, and present more accurate product content. You can adjust the Cookie acceptance settings through your local browser at any time. Disabling Cookies will not affect your basic browsing and order placement functions on the website.
6. User Rights
You have the right to view, check, correct, and update your personal information on your own initiative. You also have the right to apply for deletion of your personal data when the information is no longer needed for service purposes. If you have any requests for data inquiry, modification, or deletion, please contact us through the Contact Us page on our official website.
7. Policy Updates
We reserve the right to update and optimize this Privacy Policy irregularly according to website service upgrades and industry standard adjustments. Any updated policy content will be officially published on this page. Continued use of our website and services after policy updates indicates your recognition and acceptance of the latest Privacy Policy.
8. Contact Information
If you have any questions, doubts, or suggestions regarding this Privacy Policy and our data protection practices, please submit your inquiry through the Contact Us page of our official website. All official contact channels are displayed on the Contact Us page for your communication.